Privacy Policy
This Privacy Policy explains how ONLY LABS ("we," "us," or "our") collects, uses, and shares information about you when you visit shoponlylabs.com, sign up for show reminders, request a Certificate of Analysis, or otherwise interact with us.
Information we collect
Information you give us: your email address when you sign up for live-show reminders or request a Certificate of Analysis (COA), and any details you include in a message to us.
Information collected automatically: basic technical data such as your browser type, device, and pages viewed, gathered to keep the site working and secure.
We do not process payments on this website. Purchases happen on our live-selling platforms (TikTok Shop and Whatnot) or through our connected store provider, each of which handles your payment information under its own privacy policy.
How we use your information
To send the show reminders you sign up for and to respond to COA and support requests.
To operate, maintain, secure, and improve the website.
To comply with legal obligations and enforce our Terms of Service.
How we share information
We share information only with service providers that help us run the site — for example our email provider (to deliver reminders and replies), our hosting provider, and our database provider — and only as needed to perform those services.
We do not sell your personal information. We may disclose information if required by law or to protect our rights, users, or the public.
Email reminders and opting out
When you sign up for reminders we store your email so we can notify you before a show. You can ask us to remove your email at any time by contacting us at the address below, and we will delete it from our reminder list.
Data retention & security
We keep your information only as long as needed for the purposes described here, then delete or anonymize it. We use reasonable technical and organizational measures to protect your information, though no method of transmission or storage is completely secure.
Your rights
Depending on where you live, you may have rights to access, correct, or delete your personal information, or to opt out of certain uses. To exercise any of these rights, contact us using the details below.
Children's privacy
Our site and products are intended for adults. We do not knowingly collect personal information from children under 13 (or the age required by your local law).
Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above.
Contact us
Questions about this policy or your information? Email us at support@shoponlylabs.com.